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Terms & Conditions

By accessing and using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). If you do not accept these Terms, please do not use our platform.

Eligibility Requirements

To use our platform, you must meet certain eligibility requirements:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Not be a resident of any restricted country or territory
  • Not be excluded from gambling by law or self-exclusion agreement

We reserve the right to verify your identity and ensure that you comply with these eligibility requirements.

Minimum Age Requirements

You must be at least 18 years old (or the minimum age required in your jurisdiction) to use our platform. If we discover that you are under this age, we may cancel your account or withdraw any bonuses awarded.

Geographic Restrictions

We restrict access to our platform from certain countries and territories due to regulatory requirements or other reasons. Please check our website for a list of restricted jurisdictions before registering with us.

Account Registration Rules

To create an account on our platform:

  • Fill in the registration form accurately
  • Choose a unique username and password
  • Agree to these Terms & Conditions
  • Verify your identity (if required)

Please note that you must not register multiple accounts under different names or using fictional identities. We will suspend or close any suspicious account.

One-Account-Per-User Policy

Each user is limited to one active account on our platform at any time. Creating or maintaining duplicate accounts may result in the suspension or closure of all affected accounts and/or withdrawal of bonuses.

Identity Verification and KYC

We require identity verification for security reasons, including age verification, address confirmation, and document checks (if necessary). You must provide accurate personal data and documents to facilitate this process. Failure to comply with our identification procedures may delay transactions or lead to the suspension of your account.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your profile information and keeping it up-to-date at all times. We cannot be held liable for losses incurred due to inaccurate or outdated data on your part.

Account Security Responsibilities

You must:

  • Keep your login credentials confidential
  • Use strong, unique passwords
  • Regularly review account activity (e.g., login history)
  • Inform us immediately of any suspicious behavior or unauthorized access

Please note that we are not responsible for losses arising from neglecting to secure your account.

Login Credentials and Password Protection

You must keep your username and password confidential. Do not share them with anyone, including family members. We will never ask you to reveal sensitive information like passwords via email or phone call.

Restricted Behaviour and Prohibited Activities

We prohibit the following:

  • Creating multiple accounts for betting purposes
  • Cheating using software or artificial intelligence
  • Collusion between users (e.g., coordinating bets)
  • Money laundering, terrorist financing, or other illicit activities

These prohibited acts may result in account suspension, closure, or law enforcement involvement.

Multi-Accounting and Fraud Prevention

We use various measures to detect and prevent multi-accounting, bonus abuse, and other types of manipulation. This includes:

  • Monitoring suspicious activity
  • Conducting audits on large transactions
  • Requiring proof of identity before withdrawals

Please be aware that we will pursue all avenues to protect our platform from illegal activities.

Bonus and Promotion Rules

To use bonuses or participate in promotions:

  • Read, understand, and comply with the specific bonus terms for each offer
  • Use the bonus amount within specified timeframes (e.g., wagering requirements)
  • Do not attempt to withdraw funds before fulfilling any required conditions

Failing to follow these guidelines may result in the loss of your bonus or restrictions on future promotions.

Wagering and Gameplay Conditions

To ensure fair gaming:

  • Meet our minimum bet requirements
  • Use approved betting channels only (e.g., online, mobile)
  • Do not interfere with gameplay mechanics using external tools

Excessive bets placed at once may be deemed suspicious, resulting in account restriction or closure.

Bonus Abuse Prevention

We detect and prevent bonus abuse through automated monitoring systems. Examples of abusive behavior include:

  • Multiple account usage
  • Cash withdrawal before fulfilling wagering requirements
  • Abusing free spins for unlimited bonuses

Any deliberate actions designed to manipulate our system will lead to the removal of associated accounts from participation in further promotional offers.

Deposits and Withdrawals (If Supported by Source Material)

To deposit funds, use one or more approved methods. The minimum amount may vary depending on the payment service used:

  • Interac: CAD 10
  • Apple Pay/Google Wallet: $1

Withdrawal requests should be submitted via our support channels once you meet the applicable conditions for each withdrawal type.

Verification Before Withdrawals (If Supported by Source Material)

Before initiating a withdrawal, we must verify your account details to ensure compliance with regulatory requirements. You may need to provide proof of identity or address documentation.

Processing and Review Procedures

All deposit/withdrawal requests undergo automated verification before release. Our team will conduct additional checks as required, including reviewing the source of funds and verifying identification information (as applicable).

Responsible Gambling Expectations

We support responsible gaming practices and encourage users to maintain control over their behavior:

  • Be aware of your betting limits
  • Avoid chasing losses by placing high-risk bets
  • Take regular breaks from gameplay

If you experience difficulties with compulsive gambling, consider using tools like our self-exclusion features.

Self-Exclusion and Account Restrictions

Self-exclusion is a method to control access to the platform voluntarily for up to 6 months or longer. Excluded users will not be able to sign in but must complete their exclusion request manually at designated periods:

  • Please contact us via email or phone support
  • Complete an official self-exclusion form (if necessary)

Additionally, we reserve the right to restrict access without warning if your account remains dormant for extended periods.

Game Fairness and RNG Systems

All games on our platform are designed using fair algorithms that generate random outcomes through certified Random Number Generators ("RNGs"). While these systems cannot guarantee absolute randomness, they provide a level of fairness we strive for:

  • We continually evaluate game performance and technical infrastructure
  • If anomalies arise in the outcome patterns or irregularities in betting activity occur, immediate steps will be taken to restore fairness

Fairness policies can change; see our website updates.

Technical Interruptions or Voided Gameplay (If Supported by Source Material)

We may void gameplay or pause transactions if external circumstances prevent our system from functioning correctly. Such incidents typically arise due to:

  • Server downtime or technical difficulties
  • Payment service disruptions
  • Security threats

Upon restoration, we will notify users and promptly settle any outstanding issues.

Suspension or Closure of Accounts

Your account can be suspended temporarily (if needed) for security reasons or other concerns without notice; the suspension will last until further communication is initiated. If your actions breach our Terms & Conditions repeatedly or are in defiance thereof, this may lead to permanent closure:

  • Repeatedly registering accounts under false names
  • Continuously breaching self-exclusion policies

In such circumstances, we cannot ensure you recover any remaining funds.

Intellectual Property and Platform Ownership

The intellectual property rights of the platform belong exclusively to Wild Toro Gaming Solutions Inc. No user agreement transfers ownership or creates new proprietary rights beyond those granted in this Terms & Conditions document.

Limitation of Liability

While operating our platform with meticulous care, unforeseen events might occur outside our control (e.g., natural disasters, cybersecurity incidents). Should these situations arise and cause financial loss due to system downtime, data theft, unauthorized transactions or exposure through third-party services, you must recognize the following conditions are non-consequential against Wild Toro Gaming Solutions Inc.:

  • External disruptions
  • Regulatory compliance expenses

To mitigate unexpected costs associated with losses arising from such occurrences we will apply reasonable efforts in mitigating financial effects on users (including those resulting from account freezes).

Modification of Terms

At any time, we may modify these terms to adapt our service or align ourselves more closely with industry standards and evolving legislation. Keep checking your email notifications or the updates section within our website for latest news.